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How can I customize the content of an invoice?

To change the content of a specific invoice:

  1. Go to the transaction overview.
  2. Select the desired transaction on which you would like to change the content of the invoice.
    Then navigate to Invoice > Details and click on it.
  3. The invoice opens. Click on Actions > Replace at the top right. Here you can change items, prices, addresses, etc. You also have the option of resending the documents and changing the due date.

Please note that only invoices for which PostFinance Checkout manages the invoice unit for a possible dunning or collection can be changed. If the invoice is paid directly or does not need to be managed, you cannot replace it.